Call Verification & Spoof Detection

The smartest way to improve customer experience without compromising contact center security

Over 1 billion calls analyzed

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Our Benefits

Our technology instantly verifies phone numbers, delivering big results to your business

  • Save 30 secs Handle Time
  • Save 50 ¢ Per Call
  • Increase 10 % IVR Containment Rate
  • Customer Experience
    Customer Experience

    Higher CSAT + NPS

  • Customer Experience
    Enhanced IVR

    Expand Self Service options

  • Customer Experience
    Smart Call Routing

    Assign calls based on agent skills

Our Solution

VeriCall™ delivers a threat-level analysis on every phone call in 200 milliseconds immediately after answer. This instant reading allows your business to make authentication and routing decisions in real-time within your IVR.

Why We’re Different

Our team and our technology set us apart
  • Detect High Risk Calls

    Spoof Proof™ your call center

  • Our Team

    Responsive, attentive, and authentic

  • Flexibility

    Offline P.O.C. and live API integration

  • 200ms Response Time

    Immediately after answer

Criminal Minds

Modern fraudsters are savvy and sophisticated. Learn tricks of the trade to understand how criminals are putting your business and your customers at risk.

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Want to learn more about Next Caller?

Contact our sales team to schedule a demo

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