Phone Fraud Detection
Identify spoofed calls in real time
Our fraud detection platform flags suspicious callers with 3 easy-to-read fraud levels (Low, Medium, and High). We detect ALL forms of call spoofing, and provide an accurate analysis within milliseconds of each call. Our warnings allow agents to handle all callers appropriately based on their fraud threat. If a caller is certified Low threat level, agents can stick to normal authentication protocols. If callers are Medium or High risk, they can ask additional security questions, in addition to routing those callers to agents who are better trained to detect social engineering.