Blog
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Fraud & COVID-19: Year 2 on the Horizon
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Pindrop Acquires Next Caller
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Next Caller’s Holiday Fraud Forum: COVID-19 Brings An Early Christmas For Criminals
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Next Caller’s 2020 Holiday Fraud Forecast: COVID-19 Primes Holiday Shopping Season For Massive Fraud
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Next Caller’s COVID, Fraud, and CX Report (Weeks 11-26)
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Insights From Our Live Two-Part Digital Event: Two Faces of COVID: Criminals & Customers
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COVID-19 & The Customer Experience
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Next Caller Fraud & COVID-19 Report (Weeks 6-9)
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Next Caller’s Fraud & COVID-19 Report (Week 4 & 5)
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Next Caller’s Fraud & COVID-19 Report (Week 2 & 3)
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Fraud Prevention and Happy Customers — You Really Can Have It All
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It’s Worse Than You Think: The Scary Realities of the Equifax Breach
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What Does a Customer Experience When You Handle Fraud the Right Way?
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The Equifax Breach: What’s Next
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3 Ways To Turn Calls Into Customers
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Next Caller Featured in Information Security Expert Panel
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What Can AI Learn from School Teachers?
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Will Biometrics Change the Way Your Business Accepts Payments?
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How Do Fraudsters Use the Phone to Simulate a Kidnapping?
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Is the FCC Investigating Your Platform?
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What Is the Wall Street Impact Of a Data Breach?
Videos
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Next Caller Client Case Study – Banking
Two Fortune 500 Banks use VeriCall to Improve FI Call Center Fraud Prevention, Customer Experience, and Cost
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Fraud & COVID-19 Report (Weeks 6-9)
Unlock data discoveries related to the COVID-19's impact on contact centers
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Next Caller Client Case Study – Telecom
Next Caller Improves Customer Service in Contact Centers via Spoofing Detection: Two Fortune 250 telecommunications firms use VeriCall to reduce fraud and operational cost.
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COVID-19 Impact Analysis for Contact Centers (Week 1)
Unlock data discoveries related to the COVID-19's (Corona Virus) impact on contact centers
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VeriCall® Service Summary – Next Caller
One Page Summary of Next Caller's technology and core benefits