Blog
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Fraud & COVID-19: Year 2 on the Horizon
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Pindrop Acquires Next Caller
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Next Caller’s Holiday Fraud Forum: COVID-19 Brings An Early Christmas For Criminals
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Next Caller’s 2020 Holiday Fraud Forecast: COVID-19 Primes Holiday Shopping Season For Massive Fraud
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Next Caller’s COVID, Fraud, and CX Report (Weeks 11-26)
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Insights From Our Live Two-Part Digital Event: Two Faces of COVID: Criminals & Customers
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COVID-19 & The Customer Experience
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Next Caller Fraud & COVID-19 Report (Weeks 6-9)
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Next Caller’s Fraud & COVID-19 Report (Week 4 & 5)
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Next Caller’s Fraud & COVID-19 Report (Week 2 & 3)
Videos
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Setting the Record Straight
TRUSTID has repeatedly made unsupported claims about Next Caller to prospective customers and used the media and litigation to perpetuate fear, uncertainty, and doubt about Next Caller, including issuing a press release immediately after losing its lawsuit in Colorado continuing to accuse Next Caller of stealing its intellectual property.
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Next Caller Client Case Study – Banking
Two Fortune 500 Banks use VeriCall to Improve FI Call Center Fraud Prevention, Customer Experience, and Cost
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Fraud & COVID-19 Report (Weeks 6-9)
Unlock data discoveries related to the COVID-19's impact on contact centers
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Next Caller Client Case Study – Telecom
Next Caller Improves Customer Service in Contact Centers via Spoofing Detection: Two Fortune 250 telecommunications firms use VeriCall to reduce fraud and operational cost.
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COVID-19 Impact Analysis for Contact Centers (Week 1)
Unlock data discoveries related to the COVID-19's (Corona Virus) impact on contact centers
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VeriCall® Service Summary – Next Caller
One Page Summary of Next Caller's technology and core benefits